Privacy Policy – Bridge City Home Services

Effective Date: January 21, 2026

Bridge City Home Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information from homeowners and contractors who use our website and services.

1. Information We Collect

When you submit a request through our website or contact forms, we may collect:

• Personal Information: Name, phone number, email address, and postal code.

• Service Information: Type of service requested, urgency, home type, and any notes you provide.

• Technical Information: IP address, browser type, device information, and pages visited.

• Lead Source Data: Campaign or marketing source, keywords, and referral data.

We collect this information to provide our services, improve our website, and connect homeowners with local contractors.

2. How We Use Your Information

Your information may be used for:

1. Connecting you with licensed local HVAC and home service contractors.

2. Sending you service-related communications by phone, SMS, or email.

3. Responding to inquiries and requests.

4. Operating, improving, and maintaining our website.

5. Analyzing trends, tracking website usage, and measuring marketing performance.

3. Sharing Your Information

• Contractors: We share your information with independent, licensed local contractors who may contact you regarding your service request.

• Service Providers: We may share information with third-party service providers who help operate our website, process leads, or manage marketing campaigns.

• Legal Compliance: We may disclose information if required by law, court order, or to protect our legal rights.

We do not sell your personal information to third parties.

4. CASL & Communication Consent (Canada)

Under Canada’s Anti-Spam Legislation (CASL):

• By submitting your information, you consent to receive communications from Bridge City Home Services and our partner contractors regarding your service request.

• Communications may include phone calls, text messages, and emails.

• You can withdraw your consent at any time by contacting us directly.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to:

• Improve website functionality and user experience.

• Measure marketing effectiveness and campaign performance.

• Analyze visitor trends and site traffic.

You can manage cookies through your browser settings, but some features of the website may not function properly without cookies.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purpose for which it was collected (connecting you with contractors).

• Comply with legal obligations.

• Resolve disputes or enforce agreements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Withdraw consent for communications at any time.

• Request deletion of your personal information where applicable.

To exercise these rights, contact us using the information below.

8. Security of Information

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

Bridge City Home Services may update this Privacy Policy at any time.

• The updated policy will be posted on this page with the “Effective Date.”

• Continued use of our website or services constitutes acceptance of any changes.

11. Contact Information

If you have questions or concerns about this Privacy Policy or your personal information:

Bridge City Home Services
Email: BridgeCityHomeServices@gmail.com
Address: Saskatoon, Saskatchewan, Canada